We are based in the East Bay of the San Francisco Bay Area. We service Berkeley, Albany, Kensington, and El Cerrito.

We require a scheduled meet and greet before starting walks. Dogs must be social enough with people to be friendly with the walker and tolerant of being touched to be leashed up. The dog must be good at walking on leash without excessive pulling in order to keep the walker and dog physically safe.

Once we start walks, we ask that you provide us with two copies of a key for the door (one office copy that will be kept in a locked safe, and one copy that the walker keeps with them). Please have a flat collar or harness and a standard six-foot leash in a place that is easily accessible to the walker. We follow a force-free philosophy and will not use prong, choke, or electronic collars while walking a dog.

Most of our clients choose to schedule their dogs for walks on a recurring schedule. If you only need a dog walk once in a while, we can usually accommodate you, but you must contact us to schedule a meet and greet beforehand. We are not able to take same-day walk requests.

We will discuss what time of the day works best for you and your pup. We ask that owners give us a range of three hours in which you would like us to visit. When we arrive, we use the Time to Pet mobile app to check in, which starts a timer on the app. We will leash your dog up and start out on our walk! Out of an abundance of safety and caution, we do not allow strangers (dogs or humans) to greet or pet our clients’ dogs. After the end of every walk we offer the option for a quick visit report, detailing if the dog went to the bathroom, if there were any accidents in the house, and a short note about how the walk went.

Absolutely not! All dogs are good dogs!

We do not offer overnight pet sits or boarding at this time. We offer drop-in pet sitting, which works well for cats, birds, reptiles, and other small animals that don’t mind having the house to themselves for most of the day.

We will arrive at your house to take care of your pet in the morning or afternoon, as specified by the client. During our visit, we will feed your pet, change their water, and clean their cage or litter. If there is time left after the essential tasks, we are happy to brush, pet, or play with them. We can also take care of other light household duties like watering plants, bringing mail and packages inside, and putting garbage cans out on the curb.

We use software called Time to Pet to schedule visits and handle invoices, and we schedule and bill monthly. If you choose a recurring walk schedule, we will send the schedule and invoice to you at least one week before the invoice is due. We require that invoices be paid two days before the first service date. Clients make automatic payments through an account on Time to Pet, and we can help clients set an account up if needed.

After we send the schedule, please contact us as soon as possible if you would like to cancel or reschedule a visit. You can cancel visits up to 24 hours before for a full refund. Holiday cancellations require one week of notice.

Yes. Services on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving, Christmas Eve, and Christmas Day have a holiday surcharge of $20.00. Recurring visits that would normally fall on these days will be automatically cancelled; please contact us if you would like to re-instate your visit with the additional holiday charge.